Privacy Policy

Privacy Policy

This privacy policy discloses how we collect, store, and process personal information or data (“Personal Information”) of our customers through the Website. We are committed to protecting customers' personal information and will make every effort to use appropriate measures to ensure the information provided by customers during the use of the Website is kept secure and protected from unauthorized access.

However, we cannot guarantee the prevention of all unauthorized access. In cases of unauthorized access beyond our control, the company will not bear any responsibility for any claims, disputes, or damages arising from or related to such unauthorized access.

To better understand the policies regarding the collection, storage, and use of personal information from users of this Website, please read the following privacy policies:

I. Purpose and Scope of Personal Information Collection

To access and use certain services on the Website, you may be required to register personal information with us (Email, Full Name, Contact Phone Number, etc.). All declared information must be accurate and lawful. Our Website is not responsible for any legal issues related to the declared information. We may also collect information about the number of visits, including the number of pages you view, the number of links you click, and other information related to your connection to our Website. We also collect information that your browser uses every time you visit the Website, including IP address, language used, access time, and addresses accessed.

II. Scope of Information Use

The information collected through PlayOnPitch.online will help us:

Customers who request support or have inquiries and wish to provide information to us through PlayOnPitch.online may be required to register their personal information with us (Email, Full Name, Contact Phone Number, etc.). All declared information must be accurate and lawful. PlayOnPitch.online is not responsible for any legal issues related to the declared information.

When necessary, we may use this information to contact you directly through various forms such as sending open letters, order confirmations, thank-you letters, technical and security information, etc.

We commit to using customers' personal information strictly within the purposes and scope announced. In case of any usage outside of the disclosed purposes and scope, we will notify the customer and only use the information with the customer's consent.

III. Information Retention Period

We will store the personal information provided by customers in our internal systems during the service provision period or until the purpose of collection is completed or when customers request to delete the provided information.

IV. Entities or Organizations That May Access the Information

Customers agree that the following entities/organizations/individuals may access and collect their information when necessary:

V. Address of the Unit Collecting and Managing Personal Information

COMPANY LIMITED by 3 Members

Address: 184 Le Dai Hanh, Ward 17, District 11, Ho Chi Minh City

✆Hotline: 0868 988 143

✉Email: [email protected]

VI. Commitment to Protect Customers' Personal Information

We are committed to protecting your personal information by all possible means. We will use various information security technologies to protect this information from being retrieved, used, or disclosed unintentionally. We recommend that you protect all information related to your access password and do not share it with anyone. If using a shared computer, you should log out or close all open Website windows.

VII. Mechanism for Receiving and Resolving Complaints Related to Personal Information

Customers have the right to file complaints about personal information being disclosed to third parties to the management board of PlayOnPitch.online, to the company's address, or via Email: [email protected].

The company is responsible for implementing technical and professional measures to verify the reflected content.

The time to process complaints related to personal information is 7 days.

VII. Contact Information

We always welcome feedback, contact, and responses regarding this “Privacy Policy.” If you have any questions, please contact us by Phone: 0868 988 143, Email: [email protected]

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